When you make an appointment with a therapist at our practice, we reserve that time especially for you. We do not overbook our appointments because we feel that our clients deserve to be seen in a timely manner. Just as you deserve your therapist’s full attention during your appointment, we greatly appreciate knowing in advance when a client is unable to keep their appointment. When appointments are cancelled with less than 24 hours notice, it is almost impossible to fill that time slot with another client. Also, please note that insurance companies do not pay benefits for missed and late-cancelled appointments.
Therefore, missed appointments create a financial strain for our practice and make it difficult to serve the many clients on our waiting list. It is also important to note that consistency in attending counseling sessions is critical to effective counseling, and we want our clients to really benefit from our services.
For these reasons, your account will be charged a $60 fee if you miss a scheduled appointment or cancel an appointment with less than 24 hours notice.
Please let our office staff know if there is an extenuating circumstance preventing you from being able to keep your appointment (i.e., illness, death in the family, etc.) as we certainly recognize that unexpected situations can arise.
FINANCIAL POLICY FOR MINOR CHILDREN OF SEPARATED/DIVORCED PARENTS:
It is our policy that the parent who consents to the treatment of a minor child is responsible for payment of the services rendered. Neither Red Path, nor its contracted therapists will be involved with separation/divorce disputes.
By signing below, I acknowledge understanding that Red Path charges a $60 fee for no-shows and appointments cancelled with less than 24 hours notice, and I acknowledge understanding of the client billing policy as it affects treatment of minor children with divorced/separated parents.
